Privacy Policy

Last updated: August 2026

Emily Rose Events respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, make an enquiry, download a free resource, join our mailing list or book our wedding coordination services.

Who are we?

Emily Rose Events is a Dorset-based wedding coordination business providing wedding coordination and related services to couples.

For the purposes of UK data protection law, Emily Rose Events is the data controller responsible for your personal information.

Data Controller:
Emily Bowden – Owner, Emily Rose Events

Email: hello@emilyroseevents.co.uk
Phone: 07931 794428

What personal information do we collect?

The information we collect will depend on how you interact with Emily Rose Events and may include:

  • Your name
  • Email address
  • Telephone number
  • Address
  • Wedding date and venue
  • Information about your wedding plans and suppliers
  • Information required to manage your booking and provide our services
  • Payment, invoice and transaction information
  • Your email marketing preferences
  • Information you provide when downloading a free resource or joining our mailing list
  • Correspondence between you and Emily Rose Events

We only collect information that is relevant to providing our services, responding to enquiries, meeting our legal obligations or communicating with you where you have chosen to hear from us.

How do we collect your information?

We may collect personal information when you:

  • Contact us through our website, email, telephone or social media
  • Submit an enquiry form
  • Book our services
  • Download a free resource
  • Subscribe to our mailing list
  • Communicate with us during the planning and coordination of your wedding
  • Provide information during meetings or calls

On occasion, your details may be provided to us by a wedding venue, supplier or another person involved in your wedding. Where appropriate, we will make you aware that we have received your information and why.

We do not purchase personal information or mailing lists from third parties.

How do we use your personal information?

We may use your information:

  • To respond to enquiries
  • To provide quotations and information about our services
  • To manage bookings and fulfil our contractual obligations
  • To communicate with you throughout the wedding coordination process
  • To liaise with you regarding your wedding plans and logistics
  • To issue invoices and maintain financial records
  • To comply with our legal, tax and accounting obligations
  • To provide free resources that you have requested
  • To manage our mailing list and marketing preferences
  • To send marketing emails where you have given us permission to do so

What is our legal basis for processing your information?

Under UK data protection law, we must have a lawful basis for processing your personal information. The basis we rely upon will depend on why we are using your information.

Contract: We may process your information where it is necessary to provide our services, manage your booking or take steps at your request before entering into a contract.

Consent: Where you choose to join our mailing list and receive marketing communications, we rely on your consent. You can withdraw this consent at any time.

Legal obligation: We may need to retain or process certain information to comply with legal, tax and accounting requirements.

Legitimate interests: In some circumstances, we may process information where it is reasonably necessary for the operation of Emily Rose Events, provided that our interests do not override your rights and interests.

Free downloads and email marketing

We use MailerLite to manage our mailing list, provide free downloadable resources and send email communications.

If you request one of our free resources, we will use the information you provide to send that resource to you.

If you separately choose to opt in to receive ongoing marketing communications from Emily Rose Events, we may also send you wedding planning advice, useful resources, business updates, information about our services and other relevant content.

Joining our mailing list is optional. You will only receive ongoing marketing communications where you have opted in to receive them.

You can unsubscribe at any time by clicking the unsubscribe link included at the bottom of our marketing emails.

Withdrawing your consent will not affect the lawfulness of any processing carried out before you withdrew it.

Who do we share your personal information with?

We do not sell your personal information.

We may share or provide access to personal information with trusted third-party service providers where this is necessary to operate our business and provide our services.

These may include:

  • MailerLite, which we use to manage our mailing list and send marketing emails
  • Website and hosting providers
  • Payment, invoicing, bookkeeping and accounting services
  • Software and cloud storage providers used to manage our business
  • Professional advisers where necessary

These organisations only receive information where it is necessary for the services they provide to us and are required to handle personal information appropriately.

Where necessary to deliver your wedding coordination services, information may also be shared with relevant venues or wedding suppliers. We will only share information that is reasonably necessary for this purpose.

International data transfers

Some of the third-party services and technology providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place and that the information continues to receive an appropriate level of protection in accordance with UK data protection law.

How long do we keep your information?

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting and reporting requirements.

Client and financial records: Information relating to bookings, contracts, invoices, payments and other financial records may be retained for up to seven years where necessary for tax, accounting, legal or record-keeping purposes.

Enquiries: Information relating to enquiries that do not result in a booking will only be retained for as long as reasonably necessary for managing and following up the enquiry.

Email marketing: If you join our mailing list, we will retain your email address and marketing preferences while you remain subscribed. You can unsubscribe at any time.

After you unsubscribe, we may retain limited information on a suppression list so that we can record your preference and ensure that you do not receive marketing communications you have opted out of.

How do we protect your information?

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

Access to personal information is limited to those who reasonably require it to operate Emily Rose Events and provide our services.

Automated decision-making

Emily Rose Events does not use your personal information to make decisions about you solely through automated decision-making.

What rights do you have?

Under UK data protection law, you may have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Ask us to erase your personal information in certain circumstances
  • Ask us to restrict the way we process your information
  • Object to certain types of processing
  • Withdraw your consent where we rely on consent
  • Request the transfer of your information in certain circumstances

Some of these rights are subject to legal exceptions. For example, we may need to retain certain information where we have a legal obligation to do so.

To exercise any of these rights, please contact:

Emily Bowden – Owner
Email: hello@emilyroseevents.co.uk
Phone: 07931 794428

What happens if you don’t provide your information?

Certain personal information is necessary for us to respond to enquiries, process bookings and provide our wedding coordination services.

For example, we may need your name, contact details, wedding date and relevant wedding information. If you do not provide information that is necessary for us to provide a service, we may be unable to proceed with your enquiry or booking.

Providing information for marketing purposes is optional and is not a requirement for booking our services.

How can you make a complaint?

If you have concerns about the way Emily Rose Events handles your personal information, please contact us in the first instance:

Emily Bowden – Owner
Email: hello@emilyroseevents.co.uk
Phone: 07931 794428

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent authority responsible for data protection.

Further information is available from the ICO website.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, the technology we use or our legal obligations.

The latest version will be published on our website with the date it was last updated.